FAQs

Frequently Asked Questions (FAQ) – Cuddle Crew & Co.

Welcome to our FAQ section! Here you’ll find answers to the most common questions about ordering, shipping, and our products.

πŸ›οΈ What does Cuddle Crew & Co. sell?

We specialise in carefully selected baby essentials and pet products designed for modern families. From baby feeding and comfort items to pet accessories and toys, everything is chosen for safety, quality, and everyday convenience.

πŸ‘ΆπŸΆ Do you sell both baby and pet products?

Yes! Cuddle Crew & Co. is built for families with both little ones and furry companions. Our collections include baby essentials, pet accessories, and unique products that bring both together.

🚚 How long does delivery take?

  • UK orders: 3–7 business days

  • International orders: 7–15 business days

Processing time is usually 1–3 business days before dispatch.

πŸ’Έ Do you offer free shipping?

Yes! We offer free UK shipping on orders over Β£30. Standard shipping fees apply for orders below this amount.

πŸ“¦ Can I track my order?

Yes. Once your order has been shipped, you will receive a tracking number via email so you can follow your parcel.

πŸ”„ Can I return or exchange an item?

Yes. We accept returns within 14 days of delivery, provided items are unused and in their original packaging.
Please contact us before returning any item.

❗ What if I enter the wrong shipping address?

Please double-check your details before placing an order. If you notice a mistake, contact us as soon as possible. Once an order has been shipped, we cannot guarantee changes.

🐾 Are your pet products safe?

Yes. We carefully select pet products that are safe, durable, and pet-friendly to ensure your furry friends are happy and protected.

πŸ‘Ά Are your baby products safe?

Absolutely. Our baby products are chosen with comfort and safety in mind, suitable for everyday use by infants and toddlers.

πŸ’¬ How can I contact you?

You can reach us anytime at:
πŸ“§ [deorukhkardarshan13@gnail.com]

We aim to respond within 24–48 hours.

❀️ Why shop with Cuddle Crew & Co.?

Because we understand family life β€” the cuddles, the chaos, and everything in between. Our mission is to make life easier, softer, and more joyful for both babies and pets.

Thank you for supporting Cuddle Crew & Co. πŸ’›