Shipping policy
Shipping Policy
Last updated: June 2026
Thank you for shopping at Cuddle Crew & Co! We want to make sure your order reaches you safely and on time. Please read our shipping policy below.
🇬🇧 United Kingdom
We offer two delivery options for UK customers:
- Standard Delivery — Delivered to your door at a standard rate
- Express Delivery — Faster delivery for when you need it sooner
Orders are processed and dispatched from our UK locations. You will receive a confirmation email with tracking details once your order has shipped.
🇪🇺 European Union
We ship to all 27 EU member states including France, Germany, Italy, Spain, Netherlands, and more.
- Standard International Shipping — Delivered via our international carrier network
Please note that customs duties or import taxes may apply depending on your country's regulations. These charges are the responsibility of the customer.
🌍 Rest of World
We ship worldwide! International customers can enjoy:
- Standard Shipping — Available to most countries globally
- Free Shipping — Available on eligible orders via our AutoDS fulfilment network
Delivery times for international orders may vary depending on your location and local customs processing.
📦 Order Processing
- Orders are typically processed within 1–3 business days
- You will receive an email notification with tracking information once your order has been dispatched
- Processing times may be slightly longer during peak periods or holidays
❓ Questions?
If you have any questions about your order or delivery, please don't hesitate to contact us. We're happy to help!