Terms & Conditions

Terms & Conditions – Cuddle Crew & Co.

Welcome to Cuddle Crew & Co. By using our website and purchasing from us, you agree to the following terms and conditions. Please read them carefully before placing an order.

πŸ›οΈ General Information

This website is operated by Cuddle Crew & Co. Throughout the site, the terms β€œwe”, β€œus”, and β€œour” refer to Cuddle Crew & Co.

By visiting our site and/or purchasing something from us, you engage in our β€œService” and agree to be bound by these Terms & Conditions.

πŸ“¦ Orders

  • All orders are subject to availability and confirmation of payment

  • We reserve the right to cancel or refuse any order at any time

  • Once an order is placed, changes may not always be possible

πŸ’³ Pricing & Payments

  • All prices are listed in GBP (Β£)

  • We reserve the right to change prices without notice

  • Payment must be completed at checkout before order processing begins

🚚 Shipping

Shipping times and costs are outlined in our Shipping Policy. While we aim for timely delivery, delays may occur due to courier or external factors beyond our control.

πŸ”„ Returns & Refunds

Please refer to our Return & Refund Policy for full details. Returns are accepted within 14 days of delivery, subject to conditions outlined in that policy.

πŸ“Έ Product Information

We aim to display product images and descriptions as accurately as possible. However, slight variations in colour, size, or packaging may occur.

πŸ‘ΆπŸΆ Baby & Pet Safety Disclaimer

Our products are carefully selected for babies and pets. However:

  • Baby products must always be used under adult supervision

  • Pet products should be used according to instructions and suitability

We are not liable for misuse of any product.

πŸ” Intellectual Property

All content on this website (including logos, images, text, and branding) is the property of Cuddle Crew & Co. and may not be copied, reproduced, or used without permission.

⚠️ Limitation of Liability

Cuddle Crew & Co. is not responsible for:

  • Indirect or incidental damages

  • Delays caused by shipping carriers

  • Misuse of products after delivery

🌍 Third-Party Services

We may use third-party services (such as payment providers and shipping carriers). We are not responsible for their performance or policies.

πŸ”„ Changes to Terms

We reserve the right to update or change these Terms & Conditions at any time. Changes will take effect immediately upon posting on the website.

πŸ“§ Contact Us

If you have any questions about these Terms & Conditions, please contact us:

πŸ“§ support@cuddlecrewandco.com (replace with your real email)

❀️ Final Note

At Cuddle Crew & Co., we aim to provide a safe, trustworthy, and enjoyable shopping experience for every family β€” both human and furry.

Thank you for supporting our store πŸ’›